WHAT IS THE MODE OF SHIPPING AT RAY & DALE?
We at Ray & Dale know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.
HOW LONG WOULD IT TAKE FOR THE ITEMS TO REACH ME?
Depending upon the location, the product shall reach you within 7 working days. Incase your pin code is not covered by our standard courier service providers you shall receive your order through government postal service for which you must allow upto 10-12 working days (rare cases).
DO YOU CHARGE FOR SHIPPING?
We have Free shipping across all products, on no minimum purchase value all across India. The whole order amount will be refunded if the order is lost or undelivered to your preferred location.
HOW WOULD YOU KNOW WHEN TO SHIP MY ITEMS?
Orders are usually dispatched within 48 hours of confirmation. Our logistics provider shall contact you to deliver the order. Incase you are not available to take the order on the first attempt, don’t worry we will set up a second delivery attempt if necessary.
WHAT IS YOUR CASH ON DELIVERY POLICY?
As per the Cash On Delivery policy:
- To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
- C-O-D is applicable from Rs.1000 upto Rs.50,000 only.
- Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.
- You cannot open the package without making the payment at the time of delivery.
- If the product is open, do not accept the order.
- No credit/debit cards are accepted in Cash on Delivery.
DO YOU CHARGE FOR CASH ON DELIVERY?
Yes, a convenience fee of up to Rs. 75 is chargeable.
RayDale.in reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
IMAGES & REPRESENTATIONS OF PRODUCTS/SERVICES
Product Images are indicative in nature.
Actual Product may differ from the image. Please refer to the product specification for the product.